Terms of Service — Pump Service and Rental LLC

Effective Date: 07/18/2018

These Terms of Service (“Terms”) govern your access to and use of Pump Service and Rental LLC and/or it’s products ex: Pump Wizard Pro, a subscription SMS troubleshooting service operated by Pump Service & Rental LLC (“PSRLA,” “we,” “our,” “us”).

1. Eligibility

You must be at least 18 years old to use Pump Wizard Pro. By subscribing, you represent that you are authorized to act on behalf of your company/equipment.

2. Subscription & Payment

  • New users receive a free 14-day trial.

  • After the trial, continued use requires a paid subscription (see checkout page for pricing).

  • You authorize PSRLA (via our payment processor) to charge recurring subscription fees until cancellation.

3. Use of Service

  • Pump Wizard Pro provides automated troubleshooting guidance for industrial pumps.

  • You are responsible for following all safety procedures (lockout/tagout, depressurization, electrical isolation, guarding).

  • Guidance is for informational purposes only. You must verify all instructions with your own safety and maintenance protocols.

  • PSRLA is not liable for damages, downtime, or injuries resulting from misuse of the service.

4. Messaging

  • By subscribing, you agree to receive SMS troubleshooting replies, subscription notices, and system updates.

  • Message frequency depends on your inquiries. Standard carrier rates apply.

  • You may opt out at any time by replying STOP.

5. Limitations of Liability

  • Pump Wizard Pro is a support tool, not a substitute for trained personnel or OEM manuals.

  • PSRLA provides the service “as is” without warranties of any kind.

  • To the fullest extent permitted by law, PSRLA is not liable for direct, indirect, incidental, or consequential damages arising from use of the service.

6. Termination

  • You may cancel at any time via your account or by contacting support.

  • PSRLA may suspend or terminate service for misuse, nonpayment, or violation of these Terms.

7. Changes

We may update these Terms and will notify users via email or SMS when material changes occur.

8. Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to conflicts of law principles.

9. Contact Us

PSRLA – Pump Service & Rental LLC
Address:  228 Industrial Pkwy STE 100 Lafayette, LA 70508
Email:  Sales@psrla.com
Phone:  337-534-8511