Pump Wizard Pro – Pump Service & Rental LLC

Effective Date: 09/01/2025

  1. Service Overview

Pump Wizard Pro (“Service”) is provided by Pump Service & Rental LLC (“PSR”) as an AI-powered troubleshooting assistant for industrial pump equipment. The Service delivers diagnostic suggestions and support via SMS and related channels.

  1. Eligibility
  • Must be at least 18 years old.
  • Must have authority to act on behalf of a company or employer if subscribing under a business account.
  1. Customer Responsibilities
  • Maintain accurate account information.
  • Ensure only authorized personnel use the Service.
  • Verify all guidance against OEM documentation and internal safety standards.
  • Maintain compliance with all workplace safety regulations.
  1. Restrictions

Customer may not:

  • Use the Service to replace qualified service technicians or OEM manuals.
  • Attempt to reverse engineer, copy, or resell the Service.
  • Use the Service for unlawful or unsafe activities.
  1. Payment & Billing
  • Subscriptions are billed in advance monthly or annually.
  • All fees are non-refundable, except as required by law.
  • Failure to maintain a valid payment method may result in suspension or termination. 
  1. Disclaimer of Warranties

The Service is provided “as is” without any warranties, express or implied. PSR disclaims all liability for accuracy, completeness, or reliability of information provided.

  1. Limitation of Liability

Maximum liability of PSR under this Agreement shall not exceed the subscription fees paid by the Customer in the preceding 12 months.

  1. Termination

PSR may suspend or terminate service for non-payment, misuse, or violation of these Terms.

  1. Governing Law

This Agreement is governed by the laws of the State of Louisiana, without regard to conflicts of law.